“The Customer” pertains to any party entering into a contract with the Company for the supply, installation, or maintenance of goods, materials, or equipment.
Delivery of goods occurs when lifted from the delivery vehicle or loaded onto another transport means.
“Act of Insolvency” encompasses various scenarios such as distress, insolvency processes, bankruptcy acts, or the appointment of a receiver for the Customer’s property.
General:
These Terms and Conditions apply to all contracts between the Company and a Customer unless revised.
Prior statements are not incorporated unless separately agreed in writing. Representations by the Company’s employees or agents require written confirmation.
The Company may make changes to specifications to comply with safety requirements or adjust prices based on supplier cost increases.
Credit:
Credit is at the Company’s discretion, subject to a completed application and reference checks.
Credit may be withdrawn at the Company’s sole discretion.
Periodic credit account reviews may result in suspension or withdrawal after six months of inactivity.
The Company reserves the right to carry out credit checks.
Payment:
Invoices are due within 30 days.
Interest and fees may apply for late payments.
The Company can cancel, suspend contracts, or require immediate payment for overdue accounts.
No withholding of payment is allowed for re-work, repair, or disputed claims.
Termination or Suspension:
The Company may terminate or suspend in case of non-payment, Act of Insolvency, or if the Customer is unable to pay debts.
Termination grants the Company remedies under the payment clause.
Customer’s Obligations during Installation or Maintenance Works:
The Customer ensures compliance with access control and safety requirements during installation.
The Customer provides uninterrupted access, power, and light for the Company’s work.
The Customer is responsible for the security of Company materials and equipment on its premises.
Delivery, Installation and Storage:
Quotations are valid for 30 days, and delivery estimates are approximate.
The Customer agrees that a failure of delivery does not entitle cancellation of subsequent deliveries.
The Company may charge for rescheduling or interrupting work at the Customer’s convenience.
Passing of Risk and Retention of Title:
Risk passes upon delivery or completion of installation.
Goods remain the Company’s property until full payment, and the Customer must insure and store them appropriately.
Returns:
Returns are at the Company’s discretion and are subject to a handling charge.
Special orders or installed goods cannot be returned for credit.
Claims:
Claims for defects or deficiencies must be notified in writing within 7 days of delivery.
The Customer is deemed to have accepted goods if no notification occurs within 7 days.
Warranties and Liability:
The Company warrants compliance with specifications at the time of order confirmation.
The Company will address defects within the warranty and disclaims other warranties.
The Company is not liable for post-delivery or installation losses or damages.
Intellectual Property Rights:
Designs, drawings, or documents remain the Company’s exclusive property.
The Customer indemnifies the Company against intellectual property claims arising from provided specifications or installed customer-supplied equipment.
Force Majeure:
The Company is not liable for obligations affected by events beyond its control.
Various events, including acts of nature, relieve the Company from liabilities incurred under the contract.
